I had an outside faucet which became inoperative a few months ago but because we were still in the winter months and not utilized much I choose to wait to repair. Not having a regular plumber, on March 14, I went online (Home Advisor) and received three choices from which I chose Lane Plumbers. Within about 15 minutes I received a call from the owner, Jimmy Lane who listen to my needed repairs, gave me a quote and advised me that he could have a representative there in about 30 minutes. I agreed and as stated two of his men were at my door at the assigned time and after a brief explanation, they wen to work and in approximately 1 hour they were finished and requested I check their work. I did and as all appeared satisfactory I accepted the statement which was exactly as I was quoted and remitted my payment as a satisfied customer. I have waited until now to submit my review to give me time to use the new faucet and further access the repair, I am still very satisfied.